When things don't work

Be specific about the problem

Less effective:

It's not working.

More effective:

When I click the submit button, nothing happens. The form should save the data and show a success message.

Ask Spaceship to investigate

The search feature isn't returning any results. Can you check what's happening and suggest how to fix it?

Request alternatives

The current layout feels cramped. Can you suggest 3 different ways to arrange the dashboard?